A few years ago I was lucky enough to attend a conference in the beautiful city of Amsterdam. After getting up my name badge and picking through the obligatory bag of SWAG I spotted a handwritten note with my name on it. On closer inspection the note was from the conference organisers thanking me... (more) The last few years have seen a really quite remarkable fall from grace for many of our sporting and cultural heroes. Former favourites including Lance Armstrong, Tiger Woods and now sadly Oscar Pistorius have been in the press for all the wrong reasons. For characters who once burnt so brightly i... (more) With the ecommerce silly season, or as people outside of retail call it "Christmas", now behind us, most online retailers spend January and February dealing with the fall out.
It’s interesting listening to the support calls here at SellerDeck. We spend a lot of the first part of the year helpin... (more)